ABOUT OUR PRODUCTS

Tablecloth sizes
Ideally, the tablecloth you buy should give you 10 to 15 inches additional length of cloth on all sides of your table. Our 70" round tablecloths fit most standard round tables and our 63"x98" rectangular tablecloths fit most large rectangular and oval dining tables sitting up to 8 people. Some rectangular tablecloths in our standard printed collection have an oval pattern and will therefore look particularly good on oval tables.

Acrylic coating and Teflon treatment
Acrylic coating and Teflon treatment are two different methods of stain-proofing tablecloths.
Acrylic-coated tablecloths are regular cotton tablecloths that have been lightly coated with acrylic. The coating is only slightly noticeable, but makes the tablecloth virtually stain-proof. All you have to do is wipe it with a moist sponge...and voilà! The ideal solution for day-to-day use. All the tablecloths in our Standard Printed Collection are available with acrylic-coating.
Teflon treatment is a revolutionary process that makes tablecloths stain-proof while entirely preserving the look and feel of cotton; it is unnoticeable, to the eye and to the touch. The cloths are made of cotton fibers that have been treated to repel liquids. Should you spill any liquid on your tablecloth, all you have to do is soak it up with a cloth or sponge. Any stain caused by solids will wash off easily in the laundry since it won't have impregnated the fabric. Teflon treatment is available on some of our Luxury Jacquard Collection tablecloths.

Jacquard
The term “Jacquard” is used to describe fabric with colors and patterns woven directly into the cloth rather than simply printed onto it. Because of a pattern-making mechanism of great versatility, this weaving process allows for the production of very ornate, complex woven designs. It bears the name of the Frenchman who revolutionized the weaving industry in 1800, Joseph-Marie Jacquard. Brocade and damask are types of Jacquard-woven fabrics.

Care instructions
All of our products are machine washable. They should be washed in cold water with similar colors. Acrylic-coated and Teflon-treated tablecloths are particularly easy to care for since they can be kept clean on a daily basis without washing. They should be ironed on the reverse side.

"Sacs à sacs"
A "sac à sacs" is a cylindrical cloth bag that can be hung from a hook, a nail or a doorknob in your kitchen, pantry or closet, and in which you can stuff an astonishing number of plastic bags. It has openings both at the top and the bottom--you stuff the bags from the top and retrieve them at the bottom when you need them. It is definitely the most elegant way to eliminate plastic bag clutter! You will find these "sacs à sacs" in our kitchen accessories collection.

ABOUT ORDERING

Sales tax
We charge sales taxes of 8.25% to California residents. The taxes are directly added to your order at checkout. Residents of states other than California will not be charged sales tax.

Shipping
Within the United States, all our orders are shipped via USPS Priority mail. Please allow one working day for your order to be processed. Once it is processed, your package should take 2 to 3 working days to reach you, depending on your location. For shipment to Canada, please contact us.
Our domestic shipping charges are as follows:
 

Order amount (before taxes) Shipping and Handling charge
$50 and under $4.95
$50.01 to $84 $4.95-7.95 depending on location
$84.01 to $145 $5.95-10.95 depending on location
$145.01 to $200 $6.50-12.95 depending on location
over $200 free shipping

Payment
We accept the following credit cards: Visa and MasterCard. Once you click on "Add to cart", you will enter the secure environment of our shopping cart, in which any information you enter will be encrypted, so you can enjoy the ease of paying by credit card without worrying about the security of your transaction.
If you prefer to pay by check, you can simply select "check" as your payment method at checkout. Upon processing of your order, we will send you an email telling you where you should send your check. We will send the order as soon as we receive your payment.

Out of stock items
We try to keep a constant stock of our products on hand. Should the item you ordered be temporarily out of stock, we will contact you immediately to let you know how soon we believe we could get it from our French suppliers. We do not charge your credit card until we have made sure that all the items you want are in stock.

Return policy
If you are not entirely satisfied with your purchase, we will refund your money. You must return your items within 30 days of purchase. Please send us an email with your order number and the reason you wish to return your items, and we will provide you with shipping instructions.

Cancellation policy
If you wish to cancel an order, we request that you do so within one hour of placing it, because your order may already have been processed and shipped if you wait longer. To cancel an order, simply reply to the order confirmation email you received from us and tell us that you want it cancelled.

Volume discounts
If you wish to place a large order, please contact us to discuss volume discounts.

 

© Copyright Colors of Provence, 2005. All rights reserved.
Fine Table Linens and Accessories from Provence, France